Cancellation Policy

Living Room Counseling PLLC has a 24-hour cancellation policy. Late cancellations or no-shows may result in clients being charged the full session fee based on the scheduled session type in the system. Your adherence to this policy is appreciated as I aim to maintain the quality and availability of my services. I also understand things come up, and I am here to work with you. If you have questions about this policy, please email livingroomcounselingpllc@proton.me.

Good Faith Estimate

Under the Federal ‘No Surprises Act’, healthcare providers are required to provide an estimate of expected charges, including psychotherapy, for patients who do not have insurance, or who are not using insurance (i.e., self-play). The estimate outlining the total expected cost of therapy is called a “Good Faith Estimate,” which can be requested before scheduling services, or at any time in the process.

• Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith. Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call the Colorado Division of Insurance at 303-894-7490 or 1-800-930-3745.